Ticket #726 (closed defect: fixed)

Opened 2 years ago

Last modified 9 months ago

Facebook Embed - Video NOT Playable

Reported by: anna Owned by:
Priority: critical Milestone: 4.5.1
Component: EmbeddedPlayback Severity: New Ticket
Keywords: Cc:
Who will test this: And

Description (last modified by anna) (diff)

When user pastes in EM video/view URL the video is NOT playable in the facebook page as it used to be, and as per Vimeo, Youtube etc.

ALSO Videos Controls Don't Work (mediaelement.js) is using mediaelement.js via Plone / Plumi (

When a user posts a video to Facebook, they can click play to activate the video for the first time. However the controls don't work (except for the fullscreen button). The user cannot click/effect the play/pause button, the scrub bar, or the volume control.

Tested using Mac OS X 10.6.8 / Safari 5.1.5

Using e.g. this video:

Follow this up, including ticket on mediaelement.js Github:


Change History

comment:1 Changed 22 months ago by anna

We should check this again after implementing the new mediaelement.js

comment:2 Changed 22 months ago by anna

(just checked, this is still an issue)

comment:3 Changed 20 months ago by anna

fullscreen works! :)

play/pause and volume still do not.

comment:4 Changed 20 months ago by anna

Check an update again in the next release of Plumi to see if these issues have been resolved.

comment:5 Changed 18 months ago by anna

  • Severity set to New Ticket

Is there another mediaelement.js release available to update to?

comment:6 Changed 18 months ago by markos

We use 2.9.5 version of mediaelement.js, which is the latest version available!

comment:7 Changed 18 months ago by anna

  • Milestone changed from 4.5 EM and Plumi UI Re-Design to 4.6

Cool, will move this into next milestone to check again :)

comment:8 Changed 13 months ago by anna

  • Priority changed from major to critical
  • Summary changed from Facebook Embed - Videos Controls Don't Work (mediaelement.js) to Facebook Embed - Video NOT Playable
  • Description modified (diff)
  • Milestone changed from 4.6 to 4.5.1

comment:9 Changed 13 months ago by anna

EM staff have identified this as a top current issue they would love to see resolved asap.

comment:10 Changed 9 months ago by anna

  • Status changed from new to closed
  • Resolution set to fixed

This is fixed other than the remaining issues now noted here:


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