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Ticket #724 (closed task: fixed)

Opened 2 years ago

Last modified 13 months ago

Image Loading Delay in Video Player

Reported by: anna Owned by:
Priority: major Milestone: 4.7
Component: EmbeddedPlayback Severity: New Ticket
Keywords: Cc:
Who will test this: And

Description

When viewing an embedded video, the image is often loaded much more slowly than it should - appearing in its entirety only after most of the video has loaded.

On Facebook this problem shows up a little differently.

On Facebook, after pasting in a video and on first click the image does not load, so only a white blank rectangle appears where the player (with image) should be.

  • could we again change the way images are loaded into the player to address this, so at least it is not blank?
  • is there a loading symbol we could switch on as another way of giving feedback to the user that something is happening?

Requires quite a few hours in order to be solved. The image is being served by the zope server while the video is served directly through the web server. In order to solve this, we could serve the image also from the web server, but that would require changing the daemon and plumi in order for the daemon to update the image in the filesystem, every time it gets updated on plumi.

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Change History

comment:1 Changed 2 years ago by anna

From larger ticket regarding FB embed testing here:  https://redmine.engagemedia.org/issues/2792

comment:2 Changed 22 months ago by anna

  • Milestone changed from 4.5 EM & Plumi UI Re-Design to 4.6 Beta (Language Related New Features and Fixes)

This doesn't seem to be such an issue any more. Let's check it again in the next release.

comment:3 Changed 13 months ago by and

  • Status changed from new to closed
  • Resolution set to fixed
  • Severity set to New Ticket

AFAIK no longer an issue

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