Modify

Ticket #670 (closed task: fixed)

Opened 3 years ago

Last modified 3 years ago

Facebook Link Post - Problems with Video Playback on FB

Reported by: anna Owned by:
Priority: blocker Milestone: 4.3
Component: EmbeddedPlayback Severity:
Keywords: Cc:
Who will test this: And

Description

I tried pasting the link to a video into my status on FB:  http://testing.plumi.org/Members/clopy/videos/test-16-9/view

The link appeared with what looked like a video player (similar to what is working from engagemedia.org currently in terms of linked EM videos). When I clicked it though, the video did not play in the facebook page, it opened another window, and loaded the video/view page.  http://testing.plumi.org/Members/clopy/videos/test-16-9/view

Attachments

facebook-video.jpg Download (24.6 KB) - added by anna 3 years ago.
fb-vid2.jpg Download (99.1 KB) - added by anna 3 years ago.
facebook-video3.png Download (94.7 KB) - added by anna 3 years ago.
fb-screenshot-video-embed.png Download (65.1 KB) - added by seelan 3 years ago.
Facebook screenshot of video embed with direct url

Change History

Changed 3 years ago by anna

comment:1 Changed 3 years ago by mike

  • Status changed from new to closed
  • Resolution set to ready for testing

Fixed, and updated demo.plumi.org (we needed a production build to test it).

There is also this  http://developers.facebook.com/bugs/178603672219995?browse=search_4eecf46075e119134925314 related bug that prevents us from displaying the html5 versions. We'll keep track of it and update our code when they fix it.

comment:2 Changed 3 years ago by anna

  • Status changed from closed to reopened
  • Resolution ready for testing deleted

Tried this on demo.plumi & staging.engagemedia.org - but still no video plays.

Changed 3 years ago by anna

comment:3 Changed 3 years ago by anna

see screenshot

comment:4 Changed 3 years ago by anna

  • Milestone changed from 4.3 Beta1 to 4.3

comment:5 Changed 3 years ago by mike

  • Status changed from reopened to closed
  • Resolution set to ready for testing

Just tried it on demo.plumi.org and facebook displays the video. You need to try it on demo.plumi.org that is a production instance and with a new video, because FB caches the video link.

comment:6 Changed 3 years ago by anna

  • Status changed from closed to reopened
  • Resolution ready for testing deleted

Ok, tested and working. The interface for the video does not seem to function well though - I could not click pause or see the duration etc. See screenshot.

Changed 3 years ago by anna

comment:7 Changed 3 years ago by anna

  • Summary changed from Facebook Link Post - No Video Plays on FB to Facebook Link Post - Problems with Video Playback on FB

comment:8 Changed 3 years ago by and

  • Priority changed from major to blocker

comment:9 Changed 3 years ago by seelan

I got the same result - it posts a link to a page to view the video, rather than the video itself.

comment:10 Changed 3 years ago by mike

  • Status changed from reopened to closed
  • Resolution set to ready for testing

testing with a new video on demo.plumi.org I get only the issue with the controls.

comment:11 Changed 3 years ago by seelan

I'm still getting the same result with a video from plumi - the video player is not embedded in Facebook.

With a video from engagemedia.org, the video is embedded if I use the "share on social networks" button, but not if I simply pasted the video page url.

comment:12 Changed 3 years ago by and

From Yerry


Hi, i can't report this using the link below, but i got an error/no playback by embedding a video  https://www.engagemedia.org/Members/lococonut/videos/gorby_reclaims_apuse/view from EM web....(check EM_FB_Test2.png) and the other video  https://www.engagemedia.org/Members/papuanvoicesmerauke/videos/sagero_en/view (the first video on the row EM_FB_Test1.png), redirect me to EM view page..

ow i'm doing this by EM bookmark on top right of view page..

Changed 3 years ago by seelan

Facebook screenshot of video embed with direct url

comment:13 Changed 3 years ago by seelan

I've attached a screenshot of what I get when I paste a direct url. The black box doesn't play any video, clicking on it leads to video page.

I'd like to know why when pasting the url alone, sometimes it embeds the video and sometimes it doesnt. Wonder if thats an issue with facebook or on our side? Usually the video can be embedded just by pasting the url (this is for other sites like youtube or vimeo).

For now the 'sharing on other social networks' button on the top right of the video pages always work, but in the site redesign we might want to make the sharing bookmark larger / more obvious.

comment:14 Changed 3 years ago by and

  • Status changed from closed to reopened
  • Resolution ready for testing deleted

comment:15 Changed 3 years ago by and

  • Status changed from reopened to closed
  • Resolution set to fixed
View

Add a comment

Modify Ticket

Action
as closed
The resolution will be deleted. Next status will be 'reopened'
Author


E-mail address and user name can be saved in the Preferences.

 
Note: See TracTickets for help on using tickets.