Ticket #366 (closed task: worksforme)

Opened 6 years ago

Last modified 6 years ago

Transcoded video not available

Reported by: and Owned by:
Priority: major Milestone: 3.0-RC1
Component: ATEngageVideo Severity:
Keywords: Cc:
Who will test this:


This may just be a server config issue but as rc1 is just around the corner I thought I should check.

A video I have just uploaded has the flash player but it does no overlay the auto-extracted thumbnail image (which did work) and clicking play I get a 03: Failed to load a resource: Unable to load resources: Error #2124.

Similarly trying to retranscode this video doesn't seem to bring up the flash player -


Change History

comment:1 Changed 6 years ago by and

I'm not sure if anyone changed anything but this video is now working fine -

The newly uploaded one <> I still cannot play nor does it display the splash thumbnail.

comment:2 Changed 6 years ago by mike

  • Status changed from new to closed
  • Resolution set to worksforme

Must have been something temporary. I uploaded the same video again, and it works fine now:


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